Legal notice
Last updated: September 7, 2026
This Legal Notice applies to VORTEX and the website vortexstoreusa.com.
Business Identification
Brand / Store Name: VORTEX
Legal Business Name: FP Intermedium LLC
Business Address:
701 Monroe St NE
Albuquerque, NM 87110
United States
EIN: 42-2766856
Responsible Representative: Kelly Cristina da Silva Fialho
Email: contactvortexstoreofficial@gmail.com
Website: vortexstoreusa.com
VORTEX is an online retail brand operated by FP Intermedium LLC, a limited liability company organized in the State of New Mexico, United States.
Business Activity
VORTEX operates an international e-commerce store.
Products offered through VORTEX may be fulfilled by third-party suppliers and are shipped directly from China to customers.
Information concerning processing times, delivery estimates, customs, and international shipping is provided in our Shipping Policy.
Responsible Representative
The responsible representative identified for VORTEX is:
Kelly Cristina da Silva Fialho
Business correspondence and legal communications relating to VORTEX may be directed to:
FP Intermedium LLC
701 Monroe St NE
Albuquerque, NM 87110
United States
Email: contactvortexstoreofficial@gmail.com
European Union and Germany
For customers located in the European Union, including Germany, Italy, the Netherlands, and Portugal, the business responsible for the online store is:
FP Intermedium LLC
Operating as: VORTEX
701 Monroe St NE
Albuquerque, NM 87110
United States
EIN: 42-2766856
Responsible Representative: Kelly Cristina da Silva Fialho
Email: contactvortexstoreofficial@gmail.com
Website: vortexstoreusa.com
For German consumers, this information is also provided for business identification purposes in connection with applicable Impressum requirements.
Consumer Dispute Resolution in the European Union
Consumers in the European Union may have access to alternative dispute resolution mechanisms under applicable national and European Union law.
The former European Commission Online Dispute Resolution platform, commonly known as the EU ODR platform, was discontinued in 2025 and is no longer available for submitting new consumer disputes.
Where applicable, consumers may contact the competent consumer protection body or alternative dispute resolution entity in their country of residence.
Customers are encouraged to contact VORTEX first at contactvortexstoreofficial@gmail.com so that we can attempt to resolve the matter directly.
Intellectual Property
Unless otherwise indicated, original content created for the VORTEX website, including original text, graphics, design elements, and VORTEX branding owned by FP Intermedium LLC, is protected by applicable intellectual property laws.
Third-party trademarks, trade names, product names, copyrighted materials, and other intellectual property remain the property of their respective owners.
The appearance of third-party intellectual property on the website does not by itself imply ownership by FP Intermedium LLC.
Accuracy of Information
We make reasonable efforts to maintain accurate and current information on our website.
Product availability, prices, specifications, shipping information, and other website content may be updated when reasonably necessary.
Nothing in this Legal Notice limits mandatory rights concerning product descriptions, pricing, conformity, consumer protection, or other obligations imposed by applicable law.
Applicable Law
Except where mandatory consumer protection or conflict-of-law rules provide otherwise, VORTEX and FP Intermedium LLC operate under the laws of the State of New Mexico and applicable federal laws of the United States.
Consumers located in other jurisdictions retain mandatory rights and protections that cannot legally be excluded by contractual terms or choice of law.
Contact
For legal notices, consumer inquiries, or other communications concerning VORTEX, contact:
VORTEX
Operated by FP Intermedium LLC
701 Monroe St NE
Albuquerque, NM 87110
United States
EIN: 42-2766856
Responsible Representative: Kelly Cristina da Silva Fialho
Email: contactvortexstoreofficial@gmail.com
Website: vortexstoreusa.com